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We conduct annual product reviews across our product portfolio. This shows that our insurance products should provide fair value to customers in the target market (including vulnerable customers). It also fulfils our regulatory obligations as product manufacturer (PROD 4.2 Manufacture of Insurance Products).

Our review process considers:

  • the benefits and service provided
  • customers experience of using their product
  • pricing
  • fees and charges
  • how products are distributed

In some cases, reviews are grouped where the products reviewed are intended to deliver equivalent outcomes. The reviews will be completed each year and will be updated each month.


Healthcare built for your clients

^Lines are open on Monday to Friday 8am to 6pm. We may record or monitor our calls.

Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by eMed Healthcare UK Limited, registered in England and Wales with number 15086104, Registered Office: 184-192 Drummond Street, London, England, NW1 3HP

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Bupa health insurance, dental insurance nd cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Bupa Health Assessments and Occupational Health services are provided by Bupa Occupational Health Limited. Registered in England and Wales No.631336. Registered office: 1 Angel Court, London, EC2R 7HJ.

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