Contact us
Individuals
Existing health insurance customers
If you need support with your health insurance, there are lots of ways we can help. We can help with general queries, renewals or claims.
Call us on 03456 090 111^ to speak to us. Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm and bank holidays 8am to 1pm.
If you’re calling about a renewal, our lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12:30pm.
New to Bupa health insurance?
We offer different levels of health insurance cover to suit your health and wellbeing needs.
Learn more about health insurance
Email us about health insurance
Call us on 0808 271 4360^. Lines open Monday to Friday 8am to 8pm.
Are you a Bupa customer in need of treatment?
If you need help or treatment, you can come to us before you visit a GP. We can help you access the support you need faster.
Health assessments
Learn more about health assessments
Email us about health assessments
Call us on 0333 220 4384^. Lines open Monday to Friday 8am to 6pm.
Care homes
Call us on 0345 600 4622^. Lines open Monday to Friday 8am to 6.30pm and Saturday 9am to 12:30pm.
Dental care
We offer quality dental care to all, from routine check-ups to smile makeovers. No insurance needed, simply contact your local practice to discuss your options.
Dental insurance
Call us on 0330 134 5902^. Sales line open Monday to Friday 8am to 8pm and Saturday 9am to 12:30pm. Service line open Monday to Friday 8am to 6pm and Saturday 8am to 1pm.
Pay-as-you-go healthcare
Get easy access to GP appointments, physiotherapy and more. You don’t need health insurance, simply pay for the treatment you need.
Call us on 0345 850 8399^. Lines open Monday to Friday 8am to 8pm and Saturday 9am to 5pm.
Business
Existing health insurance customers
Got a question about your workplace health cover? we’re here to help.
Call us on 0808 159 2995^. Lines open Monday to Friday 8am to 8pm and Saturday 8am to 4pm.
Looking to insure your small business? 2-249 employees
Learn more about health insurance
Call us on 0345 266 8974^. Lines open Monday to Friday 8.30am to 6pm.
Looking to insure your corporate business? 250 + employees
Learn more about health insurance
Call us on 0345 303 0830^. Lines open Monday to Friday 8.30am to 6pm.
Intermediaries
SME intermediary team
Learn more about health insurance
Call us on 0800 332 000^. Lines open Monday to Friday 8am to 6pm.
Corporate intermediary team
Consumer intermediary team
Learn more about health insurance
Select option 2.
Call us on 0800 332 000^. Lines open Monday to Friday 8am to 5pm.
Healthcare professionals
Health provider team
Learn more about health providers
Call us on 03457 553 333^. Lines open Monday to Friday 9am to 5pm.
Accessibility and additional support
Use our services in a way that works for you
If you need extra assistance to use our services or contact us, we can help.
Where do we need to improve?
When things go wrong, it's important to know why. That's why we take our complaints seriously, as it helps us improve our service for the future.
^ We may record or monitor our calls.
Bupa health insurance and Dental insurance are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
Bupa Health Assessments, is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa Dental Care is a trading name of Oasis Healthcare Limited. Registered in England and Wales No: 03257078. Registered office: Bupa Dental Care Vantage Office Park, Old Gloucester Road, Hambrook, Bristol, United Kingdom BS16 1GW
