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Bupa care homes staff win global awards
18 July 2008
More than 35 staff from UK care homes were among Bupa employees from all over the world to win special awards for service excellence or innovation.
Each year the Bupa One Life awards receive nominations from Bupa’s global workforce of 55,000 employees to reward and recognise those who have excelled in helping the company’s customers.
Bupa’s chief executive Ray King presented the awards to care homes staff at a special ceremony at London’s Royal Opera House, alongside colleagues from Australia, Hong Kong, India, Copenhagen, Spain and the Middle East.
Bupa Care Services’s director of human resources, Julia Hurst praised the award winners for going above and beyond in their support for local residents or using innovative ideas to improve the way they provide care.
She said: “In the 10 years since its introduction the Bupa One Life programme has become the company’s most prestigious employee award. It is a tribute to their dedication that this year alone the awards committee received more than 2,100 nominations for people working in our care homes.”
The Bupa One Life programme is divided into two categories of awards; Excellence, for those employees who excel in helping customers, and Ideas, for innovative ways to improve Bupa’s services.
Julia Hurst added: “They all deserve praise for the way they have worked to further improve the quality of care for our residents.“
The winning ideas in care homes ranged from introducing new questionnaires for professionals who work with care homes, themed activity suitcases for therapy sessions, the installation of space blankets for emergency evacuations through to organising ‘couples’ evenings for residents and their partners.
As the activity coordinator at Trowbridge Oaks Nursing Home, Ray Horan received an award for organising a World War II themed day for the presentation of Armed Forces Badges to ex-service personnel at the home, followed by an RAF aerial salute.
The home manager at Elmridge Nursing Home, Helen Saunders received recognition for her initiative to install emergency space blankets at exits, to keep residents warm in the event of an evacuation. An idea she obtained from completing the Bupa Great North Run and now has potential to be introduced nationally.
Priory Mews Nursing Home manager, Rachel Gilbert said she hoped receiving her award for developing a new survey to identify areas for improving care was one way of recognising all the great work that employees in care homes do every day to support their residents.
“Firstly to receive a local award and then attend the awards ceremony was one thing, but then to be presented with an Annual Idea award caught me by surprise, it was truly an amazing feeling,” she added.
Bupa is the largest care home owner-operator in the UK and New Zealand and the second largest provider in Spain and Australia, supporting close to 29,000 residents around the globe.
Visit the Bupa Care Homes website.
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