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Bupa Individual Protection launches new programme for intermediaries
6 June 2007
Following the successful launch of the intermediary intranet last year, Bupa Individual Protection has introduced a programme of ‘informails’ to assist intermediaries in placing business via their extranet.
The programme takes the form of a series of emails to intermediaries, giving clarity and guidance to the steps required for the successful submission and completion of applications for Bupa’s award winning critical illness and life plans.
Talking of the programme, Brian Bartley, head of operational development at Bupa, said: “The feedback we have received from our supporting intermediaries since the launch of the intranet last year has been excellent. We really appreciate the time that each of them has taken. This programme has been designed to help the intermediary in speeding up the process thus ensuring that valuable cover for the applicant can be arranged as quickly as possible.”
Annette Lapinski, administration manager from Torquil Clark Life Insurance, one of the leading protection intermediaries said: "We have now received the second of Bupa's ‘Top Tips’ emails which we have found most useful. It's nice to see a product provider being proactive by helping us with tips that will enable us to write business efficiently and speedily."
"I am sure this will encourage IFAs to put more business Bupa's way as service is a big part of the process."
Key features of Bupa Individual Protection’s instant online quote and application system for critical illness and life cover products include the ability for IFAs to put clients on risk without contacting Bupa Individual Protection and a choice of a premium or benefit-driven quotation.
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